Pley Knowledgebase

Why was my subscription renewed?

Last Updated: Sep 23, 2016 09:40AM PDT
Pley is a membership based subscription service that auto-renews until cancelled directly by the subscriber.

To avoid interruptions in service, upon expiration of any ´╗┐coupon, discount voucher, gift card or limited time membership offers, The account will remain open and placed on a monthly membership plan and the member's credit card will be automatically charged.

All plans (pre-paid, gift subscriptions and m-m)  are auto renewed at the end of their term and will be renewed at the previous terms (3 month pre-paid membership will renew at the end of the 3 months for an additional 3 months) unless cancelled by the subscriber 48-hours prior to the renewal date. The details are outlined in our terms of service that can be found here.


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