Pleybox Knowledgebase

Toy arrived missing pieces

Last Updated: Oct 20, 2016 03:30PM PDT

We do our best to make sure that toys leave our processing center with all of their pieces however sometimes pieces do slip through the cracks. Some of our members have found that they were able to compliment missing pieces with bricks from their own collection, that's what a sharing community is all about!
If you are unable to complete the build, you can return the toy using the label provided and we will send another toy from your Pleylist right away.

You can also report the missing pieces using Pley Detective so that we can replenish them for the next customer.



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