You should have received a pre-paid return label when you received your toy, either in your Pley box or attached to your mailer, if not we apologize for the inconvenience!
The return label comes attached to your mailer see how here.
You can reprint a return label for your current toy at any time by signing into your Pley account under "Current Rental" click on "Print Return Label". We don't send replacement mailer, but you can use any large envelope or recycle a mailer you already have!
*Please note that return labels expire in 30 days, if your expires just reprint a new one using the steps above