Pleybox Knowledgebase

Lost Pley mesh bag can I still return my toy?

Last Updated: Aug 17, 2016 04:37PM PDT

If you happen to misplace the mesh bag in which your set arrived, you can still return your toy. Please contain all the pieces securely in a plastic bag, Ziplock bags with locking sliders work the best. Place it in your mailer with a note that has the name and email address associated with your Pley account. 

*Simply placing the loose pieces in the mailer does not guarantee the safety of the toy and pieces can go missing in transit . Multiple toys returned with no mesh bag are subject to a replacement bag fee of $15.




 

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