Package shows delivered but I don't have it
If your toy is marked as delivered but has not arrived, Here are a few things to check
If you are still experiencing difficulties, please contact customer support here and we will do our best to help you.
- Look for a notice of attempted delivery
- Look around the delivery location, sometimes packages can be left in bushes or behind gates etc
- Check with family members or neighbors to see if someone else might have your package
- Wait 24-hours, in rare cases packages may show delivered and not arrive until the following day
- Check with your local postman to see if he/she still has the package or recalls where they delivered it or contact your local post office to see if the package is waiting there