Pleybox Knowledgebase

Disney Pleybox FAQs

  • What will my Disney Princess box contain?

    Each magical box you receive will transform into a scene from a beloved Disney Princess story that can be also...

    Dec 08, 2016 01:02PM PST
  • What box will I get?

    You will receive the Disney Princess Toybox available at time of signup. We do not guarantee you will receive ...

    Dec 08, 2016 01:01PM PST
  • When will I get my first box?

    First boxes are expected to start shipping mid February 2017 arriving at your home between the 20-28th. Subseq...

    Dec 08, 2016 01:02PM PST
  • When will I be charged for my Disney Princess Pleybox?

    You will be billed for your first box the day that you subscribe and join the Pleybox Club, for the current av...

    Dec 08, 2016 01:02PM PST
  • Do you ship international?

    We currently only ship within the United States including Alaska and Hawaii, but we hope to be able to ship in...

    Nov 30, 2016 03:26PM PST
  • Disney Princess gifts

    What is the Disney Princess Pleybox? It is a mystery box that transforms into a scene from a beloved Disney...

    Dec 08, 2016 01:02PM PST
  • Have a question not answered here?

    If you have questions not answered here please contact customer service HERE

    Dec 09, 2016 11:04AM PST
  • Can I choose the products I receive?

    <!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> Unfortunately, at this time we ar...

    Dec 08, 2016 01:01PM PST
  • What is your cancellation and refund policy?

    All sales are final. Once a payment is successfully submitted, it may not be cancelled or refunded. You may ca...

    Dec 09, 2016 11:02AM PST
  • How do I cancel my account?

    You may cancel your auto renewal up to 5 business days prior to "Next Change" date on your account to avoid fu...

    Jan 03, 2017 11:58AM PST
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